When you visit or interact with our website, we may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Size and product selections

• Information submitted through our contact forms

• Communications you send to Supastar

When you make a purchase, payment information is processed by our payment service providers. Supastar does not directly store your complete credit or debit card information.

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website.

We may use your information to:

• Process and fulfill orders

• Provide order confirmations and shipping updates

• Respond to questions and customer service requests

• Process returns, exchanges, or refunds when applicable

• Maintain and improve our website

• Prevent fraudulent or unauthorized transactions

• Maintain the security of our website

• Comply with applicable legal obligations

• Send marketing or promotional communications when you have agreed to receive them

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Payments made through our website are processed by third-party payment providers. These providers may collect and process your payment information according to their own privacy policies and security practices.

Supastar does not directly store complete payment card numbers or security codes.

Item descriptionWhen you place an order, we may share information necessary to deliver your purchase with shipping carriers, fulfillment providers, and other service providers involved in processing your order.

This may include your name, shipping address, email address, phone number, and relevant order information.

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic and performance, provide certain ecommerce functionality, and improve your shopping experience.

Some cookies are necessary for the website to function, while others may be used for analytics, advertising, or other purposes where permitted.

You may be able to manage certain cookie preferences through your browser or through any cookie-management options provided on our website.

Our website is hosted through Squarespace. Squarespace and other third-party service providers may process certain information on our behalf to provide website hosting, ecommerce, analytics, payment, security, shipping, and related services.

These third parties process information according to their own terms and privacy practices.

We may also use additional third-party services for functions such as payment processing, shipping, analytics, email marketing, advertising, and social media integrations.

If you choose to sign up for Supastar emails, product updates, drop announcements, restock notifications, or other marketing communications, we may use the contact information you provide to send those communications.

You can unsubscribe from marketing emails at any time. Transactional communications relating to an order may still be sent when necessary.

Supastar does not sell your personal information for money.

We may share personal information with service providers when necessary to operate our business, including website hosting providers, payment processors, shipping carriers, analytics providers, marketing providers, and other companies that assist us in providing our services.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or customers, or to prevent fraud or security threats.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, and accounting requirements.

We take reasonable measures to protect the personal information handled through our business. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on where you live, applicable law may provide you with certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

You may also have the right to opt out of certain uses of your information or withdraw consent where processing is based on consent.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services. Supastar is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us at:

Supastar
Email: support@supastar.com
Location: New York, United States