When you visit or interact with our website, place an order, subscribe to updates, or contact our customer support team, we may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Size and product selections

• Information submitted through our website's contact forms

• Customer service inquiries, email correspondence, and other communications you send to Supastar

• Marketing preferences and subscription information

When you make a purchase, payment information is processed by our payment service providers. Supastar does not directly store complete credit or debit card information.

Our website may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring websites, and interactions with our website through cookies and similar technologies.

We may use your information to:

• Process and fulfill orders

• Provide order confirmations and shipping updates

• Respond to questions and customer service requests

• Process returns, exchanges, or refunds when applicable

• Maintain and improve our website

• Prevent fraudulent or unauthorized transactions

• Maintain the security of our website

• Comply with applicable legal obligations

• Send marketing or promotional communications when you have agreed to receive them

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

Payments made through our website are processed by third-party payment providers. These providers may collect and process your payment information according to their own privacy policies and security practices.

Supastar does not directly store complete payment card numbers or security codes.

When you place an order, we may share information necessary to deliver your purchase with shipping carriers, fulfillment providers, and other service providers involved in processing your order.

This may include your name, shipping address, email address, phone number, and relevant order information.

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic and performance, provide certain ecommerce functionality, and improve your shopping experience.

Some cookies are necessary for the website to function, while others may be used for analytics, advertising, or other purposes where permitted.

You may be able to manage certain cookie preferences through your browser or through any cookie-management options provided on our website.

Our website is hosted through Squarespace, which provides website hosting, ecommerce functionality, contact forms, and other services necessary to operate our online store.

We use Zoho Mail to manage our business email communications, including customer inquiries sent to support@supastar.co.

When you submit a message through our Contact Us form, the information you provide is processed through Squarespace and may be delivered to our customer support email hosted by Zoho Mail.

We may also use third-party service providers for payment processing, shipping, order fulfillment, website analytics, email marketing, advertising, and social media integrations.

These providers may process personal information as necessary to perform their services, subject to applicable agreements, privacy practices, and legal requirements.

For additional information, please review the privacy policies of the relevant third-party providers.

If you choose to subscribe to Supastar emails, product updates, drop announcements, restock notifications, or other promotional communications, we may use your email address and marketing preferences to send those communications.

Submitting a customer service inquiry or placing an order does not automatically enroll you in promotional email communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages or by contacting support@supastar.co.

Even if you unsubscribe from marketing communications, we may continue sending necessary transactional messages, including order confirmations, shipping updates, and responses to customer service inquiries.

Supastar does not sell personal information in exchange for money.

We may share personal information with service providers when reasonably necessary to operate our business, including website hosting providers, payment processors, shipping carriers, email service providers, analytics providers, marketing platforms, and companies that assist with customer support and order fulfillment.

Certain advertising or analytics technologies, if enabled, may involve sharing information with third-party platforms for advertising measurement or personalized advertising. Such activities may be considered a sale or sharing of personal information under certain privacy laws, even when no money is exchanged.

Where required by applicable law, we will provide appropriate privacy notices and options to opt out of such activities.

We may also disclose personal information when required by law, to respond to lawful requests, protect our rights or customers, investigate suspected fraud, or address security threats.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, and accounting requirements.

We take reasonable measures to protect the personal information handled through our business. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, or opt out of certain uses or disclosures of your information.

You may also withdraw consent for marketing communications at any time.

To submit a privacy-related request, please contact support@supastar.co with the subject line "Privacy Request."

We may request additional information to verify your identity before processing a request. Certain information may need to be retained to complete transactions, comply with legal obligations, prevent fraud, or maintain necessary business records.

We will review and respond to privacy requests in accordance with applicable law.

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services. Supastar is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy-related request, please contact:

SUPASTAR Support

Email: support@supastar.co

Website: www.supastar.co

Location: New York, United States